Refund policy

All sales are final, and refunds are not allowed unless the product is proven to be defective upon arrival. If your item is received with a manufacturing defect, we will process a full refund or replacement after verifying the issue.You must contact us within 2 days of receiving your item to report a defect.

Please note that we are not responsible for any damage caused by misuse, including drops, scratches, improper charging, exposure to water beyond its rating, or any damage resulting from handling that is not aligned with normal use. Only factory defects are eligible for a refund.

To be eligible for a defective-item refund, You will be required to provide proof of purchase and clear evidence of the defect. contact us at support@lumeraring.com

Take a look behind the scenes of our latest product launch.

Every Step, Every Breath, Every Beat

⭐ Customer Feedback

“I honestly didn’t expect a smart ring to be this accurate. The Lumera Ring tracks my sleep way better than my old smartwatch, and it’s so comfortable that I forget I’m even wearing it. Battery life is impressive too!”

Jason W

“After trying it for a month, I can say this ring actually motivates me to move more. The step tracking and exercise modes are spot on. I’m really happy with my purchase!”

Emily K

“Beautiful design and excellent build quality. I like that it doesn’t have a screen—just clean and discreet. The app syncs instantly and gives me all the info I need without complications.”

Michael T

Intentional design

We create with intention. Our products solve real problems with clean design and honest materials.

Quality first

We obsess over the details and strive to deliver the best products at the best prices, every time.

Customer care

We're always on your side: keeping our loyal customers happy is our top priority and number one goal.

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Refund policy

Intentional design

Quality first

Customer care

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